Shipping & Returns
Returns & Refunds
We hope you’re happy with your MAAS merchandise. If you would like to return your order, you can request a return within 14 days of receiving your item.
To be eligible for a return, the item must be unworn, unused and returned in its original condition and packaging.
To request a return, please contact us at support.maas@stoepkrijtgroep.nl and include your order number.
Return shipping costs are the responsibility of the customer.
Once we have received and inspected your return, we will notify you. If your return is approved, the refund will be issued to your original payment method.
Please note that due to the limited quantities of MAAS merchandise, direct exchanges cannot be guaranteed. If you would like a different size, we recommend returning your original item and placing a new order, subject to availability.
Damaged or Incorrect Orders
If you receive a damaged, defective or incorrect item, please contact us as soon as possible at support.maas@stoepkrijtgroep.nl.
Please include your order number and clear photos of the issue. We will work with you to find an appropriate solution.
Questions
For any questions regarding your order, returns or MAAS merchandise, please contact: